PRIVACY POLICY
Effective Date: September 9, 2026
Keiko Martial Arts respects the privacy of our students, families, members, prospective members, and website visitors. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.keikoryudo.ca, contact us, book an appointment or introductory class, register for a program, become a member, or otherwise interact with Keiko Martial Arts.
If you have questions about this Privacy Policy or how we handle personal information, please contact us at:
Keiko Martial Arts
255 Queen Street East, Unit 2
Brampton, Ontario
Email: info@keikoryudo.ca
Phone: (647) 828-1969
1. INFORMATION WE COLLECT
Depending on how you interact with Keiko Martial Arts, we may collect personal information such as:
- Contact Information: Name, email address, telephone number, residential address, and parent or guardian contact information.
- Student Information: Student name, age or date of birth, program interest, class information, attendance or registration information, and other information reasonably required to administer our martial arts programs.
- Registration and Membership Information: Information relating to inquiries, introductory classes, memberships, appointments, registrations, payments, and participation in Keiko Martial Arts programs.
- Communications: Information you provide when contacting us by email, telephone, website forms, text message, WhatsApp, social media, or other communication methods.
- Technical and Website Information: IP address, browser type, device information, referring pages, pages visited, date and time of access, cookies, pixels, and similar website usage information.
- Other Information: Any additional information you voluntarily provide to us.
We limit the collection of personal information to information that is reasonably necessary for the purposes identified in this Privacy Policy or otherwise communicated to you.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
• Respond to inquiries and requests for information.
• Book appointments, introductory classes, and consultations.
• Register and administer students and members in Keiko Martial Arts programs.
• Manage memberships, schedules, attendance, events, grading, and other dojo operations.
• Process payments and maintain appropriate business and transaction records.
• Communicate important information regarding classes, schedule changes, closures, events, memberships, and dojo operations.
• Provide customer service and communicate with parents, guardians, students, members, and prospective members.
• Send marketing or promotional communications where we have appropriate consent or are otherwise permitted by law.
• Improve our website, programs, services, advertising, and customer experience.
• Measure the effectiveness of our website and advertising campaigns.
• Maintain the security and integrity of our website and business systems.
• Detect or prevent fraud, misuse, security incidents, or other unlawful activity.
• Meet our legal, regulatory, insurance, accounting, and business obligations.
3. CONSENT
Keiko Martial Arts obtains consent for the collection, use, and disclosure of personal information where required by applicable law.
The type of consent required may depend on the circumstances, the sensitivity of the information, and the purpose for which the information is being collected, used, or disclosed.
You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, safety, or administrative requirements and reasonable notice.
Withdrawing consent may affect our ability to provide certain services or administer a membership or program where the information is reasonably required for those purposes.
4. CHILDREN AND STUDENT INFORMATION
Keiko Martial Arts provides martial arts programs to children and youth. Protecting the personal information of our younger students is important to us.
Where appropriate, we collect personal information relating to minors from, or with the knowledge and consent of, their parent or legal guardian.
Children should not independently submit personal information through our website without the involvement or permission of a parent or guardian.
If you believe a child has provided personal information to us without appropriate parental or guardian involvement, please contact us so that we can review the situation and take appropriate action.
5. EMAIL, TEXT MESSAGE, WHATSAPP, AND MARKETING COMMUNICATIONS
Keiko Martial Arts may communicate with students, parents, guardians, members, prospective members, and other individuals by email, telephone, text message, WhatsApp, or other electronic communication methods.
Some communications are necessary for administering inquiries, registrations, memberships, schedules, classes, closures, events, payments, or other services.
Promotional and marketing communications will be sent in accordance with applicable Canadian law. Where required, we will obtain appropriate consent and provide a method to unsubscribe or withdraw consent from future promotional communications.
Requests to stop receiving marketing communications will not necessarily prevent us from sending communications reasonably necessary to administer an active membership, registration, transaction, or service.
6. COOKIES, ANALYTICS, AND ADVERTISING TECHNOLOGIES
Keiko Martial Arts uses cookies, pixels, and similar technologies to operate and improve our website, understand how visitors interact with our website, measure advertising performance, and support our marketing activities.
These technologies and services may include:
- Google Analytics to help us understand website traffic, visitor activity, and how visitors use our website.
- Google Ads technologies to measure advertising performance, conversions, and the effectiveness of our advertising campaigns.
- Meta Pixel, Facebook and Instagram to measure website activity, advertising conversions, and the effectiveness of advertising campaigns on Meta platforms.
- YouTube for embedded video content. YouTube or Google may collect information when visitors interact with embedded videos, subject to their own privacy practices.
- Other cookies or similar technologies necessary for website functionality, security, analytics, or advertising.
Depending on the technology used, information collected may include IP address, browser and device information, pages viewed, referring websites, interactions with our website, and information relating to advertising or website conversions.
Where required by applicable law, Keiko Martial Arts will obtain appropriate consent before using non-essential cookies or similar tracking technologies.
Visitors may also be able to control or disable cookies through their browser settings or other consent controls made available on our website. Disabling certain technologies may affect website functionality.
7. BOOKING, MEMBERSHIP, COMMUNICATION, AND PAYMENT SERVICES
Keiko Martial Arts uses third-party service providers to help operate our martial arts programs and business.
These providers may include:
- Kicksite, which we use for functions such as membership and student management, online booking or registration, communications, email, and other dojo administration.
- Fiserv and Clover, which may be used to process payments and related financial transactions.
- WhatsApp, which may be used for communications with students, parents, guardians, members, prospective members, or staff where appropriate.
- Other technology, hosting, communications, professional, or operational service providers reasonably necessary to operate our business.
When you register, book, communicate with us, or make a payment, certain personal information may be provided directly to or processed by these service providers as necessary to complete the requested service or transaction.
Payment information may be processed by our third-party payment service providers. Keiko Martial Arts does not intentionally collect or store complete payment-card information through this website except to the extent necessary and permitted through the payment systems and services we use.
Third-party service providers operate under their own privacy, security, and data-handling practices. We encourage users to review the privacy policies of services they interact with where appropriate.
8. HOW WE SHARE PERSONAL INFORMATION
Keiko Martial Arts does not sell personal information.
We may share or make personal information available to service providers that assist us in operating our website and business, administering memberships, communicating with members and families, processing transactions, analyzing website usage, or conducting advertising and marketing activities.
These may include website hosting and technology providers, Kicksite, payment processors such as Fiserv and Clover, Google services, Meta services, communications providers such as WhatsApp, and professional service providers such as accountants, insurers, lawyers, or other advisors.
The information disclosed will be limited to information reasonably necessary for the applicable purpose.
Some of our service providers may process or store personal information outside Ontario or outside Canada. As a result, personal information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, law enforcement, or governmental authorities in accordance with those laws.
We may also disclose personal information where required or permitted by applicable law, including in response to lawful requests from courts, government authorities, law enforcement agencies, or regulatory bodies.
9. THIRD-PARTY WEBSITES AND SERVICES
Our website and business operations may involve third-party websites, applications, social media platforms, booking systems, payment processors, video services, or other external services.
These services operate independently and may collect, use, store, or disclose information according to their own privacy policies and terms.
Third-party services used by or accessible through Keiko Martial Arts may include Google, YouTube, Meta, Facebook, Instagram, Kicksite, Fiserv, Clover, and WhatsApp.
Keiko Martial Arts is not responsible for the independent privacy practices of third-party websites or services. We encourage users to review the applicable privacy policies before providing personal information or interacting with those services.
10. RETENTION OF PERSONAL INFORMATION
Keiko Martial Arts retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting, insurance, administrative, and business requirements.
When personal information is no longer reasonably required, we will take appropriate steps to securely destroy, delete, or anonymize it, subject to applicable legal and record-retention requirements.
11. SAFEGUARDING PERSONAL INFORMATION
Keiko Martial Arts uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in our possession or control.
Access to personal information is limited to employees, instructors, representatives, service providers, or other authorized individuals who reasonably require access to perform their duties or provide services.
While we take reasonable measures to protect personal information, no electronic transmission, online service, or storage system can be guaranteed to be completely secure.
12. ACCESSING OR CORRECTING YOUR INFORMATION
You may contact Keiko Martial Arts to request access to personal information we hold about you or your child, or to request that inaccurate or incomplete information be corrected.
We may need to verify your identity or, where applicable, your authority as a parent or legal guardian before responding to an access or correction request.
Certain information may be subject to legal exceptions or limitations.
13. PRIVACY QUESTIONS OR CONCERNS
Keiko Martial Arts is responsible for personal information under its control.
Questions, requests, or concerns regarding this Privacy Policy or our handling of personal information may be directed to:
Keiko Martial Arts
255 Queen Street East, Unit 2
Brampton, Ontario
Email: [info@keikoryudo.ca](mailto:info@keikoryudo.ca)
Phone: (647) 828-1969
We will review privacy-related questions or concerns and respond as reasonably appropriate.
14. CHANGES TO THIS PRIVACY POLICY
Keiko Martial Arts may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or legal requirements.